Frequently Asked Questions
FAQ – Find out Answers to our most asked Questions
You can book a studio either as a private or a corporate customer. Customers must be over 18 years of age to book a studio.
In order to make a company booking directly online, you need a Noli company number for your company. If you don’t have one yet, please contact our corporate sales from corporate@nolistudios.com.
You can book a studio for both private and business use easily through our online booking system. Our website always gives you the best possible price. You can also contact us by email through our Contact Us page. If you are interested in booking one or multiple studios for your business, please contact us by email at corporate@nolistudios.com.
Please feel free to contact us with any booking questions via email addresses found on our Contact us page. We are happy to help.
The basic rate for a short stay booking includes the studio of your choice, cleaning and access to shared spaces for dining, relaxing and working. Full access to the gym is also included with all Noli Studios bookings. Rates vary based on studio size or extra added amenities, such as parking or a flexible cancellation policy.
The basic rate for a flexible stay booking includes the studio of your choice and access to shared spaces for dining, relaxing and working. Full access to the gym is also included with all Noli Studios bookings. For an additional fee, extra storage or cleaning service is available. Usage of our shared bikes is included in the studio rate as well.
Short stay bookings are similar to a standard hotel reservation. Rates vary based on studio size or extra added amenities, such as parking or a flexible cancellation policy.
Flexible stay booking rates are based on the duration of your stay; the longer you stay, the lower your monthly fee will be. Invoices are generated on a monthly basis with the first payment due at the time of booking. If the check-in date is on or before the 14th day of the month, the first invoice will cover the the payment for the remainder of the month. If the check-in date is on or after the 15th day of the month, the first invoice will cover the remainder of the month plus the following calendar month. The first payment of the booking is made through our online booking system either with a credit card or with a Finnish web bank transfer. Monthly invoices for flexible stay bookings are emailed monthly and can be paid either with a web bank transfer or through regular bank transfer.
The flexible booking will always automatically extend monthly unless the customer notifies a final end date of the stay. You will receive an email from Noli Studios on the 14th day of each month with a link to a page where you will be able to select an end date for your stay, in case the end date is on the following month. If no end date is selected latest on the 20th of the month, your booking is automatically extended for the upcoming month and you will be billed on the 21st day of the month. The due date of the monthly invoice is the 1st of the upcoming month.
Flexible booking is binding and the first payment will be charged at the time of booking and will not be returned in case of cancellation. There is a separate option for short stay bookings to choose a free cancellation 48 hours prior to the booking. The option must be selected when making the booking. Please contact your selected Noli Studios location via email for cancellation. You can find all contact details from our Contact us page.
You can find pictures of the studios and a 3D tour of the common areas from our website, but in case you wish to come and view a studio for yourself, we are happy to assist! Please contact us via email so we can arrange a meeting that is convenient for both parties.
Flexible stay bookings are valid monthly and continue for as long as you choose. Book either a complete, fully furnished studio equipped with the comforts of home, or a lightly furnished studio with just the essentials to further customize the space for yourself.
Noli Studios collects a security deposit (the “Deposit”) at the time of booking. The Deposit serves several purposes:
- It guarantees your booking – without the Deposit, the reservation will not be confirmed,
- It secures proper use of the Studio – if you cause damage or fail to meet your payment obligations, we may use the Deposit to cover the costs,
- It ensures a comfortable experience – adherence to Noli Studios’ standards improves the overall quality of your stay.
The reservation fee of 350 PLN is a one-time, non-refundable charge collected when making a Flexible stay booking. It covers administrative and handling costs related to processing the reservation.
Our studios come in three sizes: Standard, Medium and Large. The Medium-sized studios offer a separate bedroom, while the Large studios may have one or even two bedrooms.
Additionally, you can choose between a lightly furnished studio and a fully furnished one.
The lightly furnished studio includes essentials: bed, table, chairs, cabinets and other fixed furniture.
A fully furnished studio provides a bed/beds, pillows, a table and chairs, cabinets, lighting, basic home appliances, textiles, and accessories. Larger studios include a sofa. A fully furnished studio is move-in ready and includes everything you need for your stay.
We are happy to accommodate any changes to your flexible stay booking. Flexible stay booking rates are calculated based on your initial stay duration of at least one month. If you need to shorten your initial length of stay, the monthly rate will increase. This rate change will be retroactively billed either on your next monthly invoice or on the final invoice. If your stay is longer than originally declared, the monthly price for the stay will drop, and we will settle the difference on the next monthly invoice or on the final invoice Please feel free to contact us with any questions about flexible stay billing or see our rate pricing chart located in the online booking system.
The flexible booking is automatically extended monthly, if an end date is not confirmed separately. You will receive an email from Noli Studios on the 14th day of the month confirming the continuation of your stay for the following calendar month. If we do not receive a written notification about the ending of the accommodation latest on the 20th of the month, you will be billed on the 21st day of the month for the following month’s accommodation.
On the 14th day of the month, you will receive an e-mail from Nola Studios confirming the continuation of your stay for the next calendar month. To cancel, simply notify Noli Studios by the 20th of the month at the latest that you do not want your contract to renew for another month. If we don’t receive this notification, you’ll be billed on the 21st of the month. If you plan to end your stay at Noli Studios, the final monthly invoice will only cover the days you choose
We will handle it for you. Your studio rate includes a utility fee for water, electricity and usage of wireless internet. Standard usage is charged, extra usage will be charged extra.
You don’t need insurance in Noli Studios. If you wish, you may assure your personal belongings with your own movable property insurance.
In case you have a +12 month contract, a change of studio into a bigger one is possible after 4 months of stay. However, this requires a new booking into the new studio, with a contract length of 8 months minimum. The possibility to change a studio always depends on the availability and is subject to a service fee. More information from the staff of your Noli site.
Flexible stay bookings are valid monthly and continue for as long as you choose. Book either a complete, fully furnished studio equipped with the comforts of home, or a lightly furnished studio with just the essentials to further customize the space for yourself.
Noli Studios collects a security deposit (the “Deposit”) at the time of booking. The Deposit serves several purposes:
- It guarantees your booking – without the Deposit, the reservation will not be confirmed,
- It secures proper use of the Studio – if you cause damage or fail to meet your payment obligations, we may use the Deposit to cover the costs,
- It ensures a comfortable experience – adherence to Noli Studios’ standards improves the overall quality of your stay.
The reservation fee of 350 PLN is a one-time, non-refundable charge collected when making a Flexible stay booking. It covers administrative and handling costs related to processing the reservation.
Our apartments come in five sizes: Compact, Standard, Medium, Spacious, and Large. Compact and Standard are studio-style units, while Medium and Spacious may include a separate bedroom. Large apartments feature one or even two separate bedrooms.
Additionally, you can choose between a lightly furnished studio and a fully furnished one.
The lightly furnished studio includes essentials: bed, table, chairs, cabinets and other fixed furniture.
A fully furnished studio provides a bed/beds, pillows, a table and chairs, cabinets, lighting, basic home appliances, textiles, and accessories. Larger studios include a sofa. A fully furnished studio is move-in ready and includes everything you need for your stay.
If your plans change, please note that shortening the agreed length of stay is not possible. The reservation covers a fixed period and remains binding for the entire declared duration.
However, it is possible to extend your stay, subject to availability. In such cases, we encourage you to contact our Host Team, who will check the available options and assist you with arranging the extension.
Fixed stays are agreed for a predefined period and therefore do not include a formal renewal option.
However, if you would like to stay with us longer, it is possible to extend your stay, subject to availability. In such cases, please contact our host team, who will check the available options and assist you with arranging your continued stay.
Ending your stay before the agreed period is not possible without incurring costs. If your plans change, please inform our host team. Charges for the unused period of your agreement will continue to be invoiced monthly, in line with your booking terms.
We will handle it for you. Your studio rate includes a utility fee for water, electricity and usage of wireless internet. Standard usage is charged, extra usage will be charged extra.
At Noli Studios insurance is not required. If you wish, you may assure your personal belongings with your own movable property insurance.
In case you have a +12 month contract, a change of studio into a bigger one is possible after 4 months of stay. However, this requires a new booking into the new studio, with a contract length of 8 months minimum. The possibility to change a studio always depends on the availability and is subject to a service fee. More information from Host Team on-site.
Noli Studios collects a security deposit (the “Deposit”) at the time of booking. The Deposit serves several purposes:
- It guarantees your booking – without the Deposit, the reservation will not be confirmed,
- It secures proper use of the Studio – if you cause damage or fail to meet your payment obligations, we may use the Deposit to cover the costs,
- It ensures a comfortable experience – adherence to Noli Studios’ standards improves the overall quality of your stay.
The Deposit must be paid at the time of booking. If not paid, the reservation will not be confirmed.
If you have no outstanding payments or damages after your stay, the Deposit will be refunded within 60 days. The refund will be made using the same payment method and in the same currency as the original payment.
If any damage occurs during your stay, the necessary repair costs will be deducted from the Deposit.
The Deposit will be refunded within 60 days after the end of your stay.
No, the Deposit does not accrue interest.
If you extend your stay at Noli Studios, we may ask you to pay an additional Deposit. We may also request a top-up if part of the Deposit has been used to cover outstanding charges.
The reservation fee of 350 PLN is a one-time, non-refundable charge collected when making a Flexible stay booking. It covers administrative and handling costs related to processing the reservation.
No, the 350 PLN reservation fee is non-refundable, even if you cancel your booking regardless of the length of your stay. None of the Flexible stay bookings are refundable altogether.
No, the reservation fee is a one-off payment made at the time of your initial Flexible stay booking. You won’t be charged again if you extend or change your reservation later (unless you cancel and make a new booking).
Short stay bookings are similar to a traditional hotel reservation. Maximum length of a short stay booking is one month. All short stay studios are fully furnished
In case you wish to extend your short stay booking, please contact the Noli staff of your site. Possibility to extend your booking depends on the availability.
The length of stay of short stay bookings are always binding. This means that you can check out early, but the booking will stand valid until the booked departure date nonetheless.
You can book a studio either as a private or a corporate customer. In order to make a company booking directly online, you need a Noli company number for your company. If you don’t have one yet, please contact our corporate sales from corporate@nolistudios.com.
To assure a paperless Guest journey we will be e-invoicing your company, consent will be part of accommodation agreement with Noli Studios. You can ask more from corporate@nolistudios.com.
You are welcome to check in on your arrival date from 3 PM onwards. Earlier check-in is possible only if availability allows it. You may request more from the Noli staff of your location. In case we are unable to accommodate your early check-in, we can store your luggage and let you use the common spaces until the studio is ready for you.
You are welcome to check in on your arrival date from 3 PM onwards. For later check-ins, please contact the Noli staff of your location. You do not have to arrive on the start date of the booking, however, the booking will be valid starting on the booked check-in date even if you would not check in yet.
To check out, just drop your keys into a check-out box found from the lobby. Please remember to check that no personal belongings are left behind in the studio.
Check-out must be done by 11 AM on the departure day the latest. Option to purchase a late check-out for 100 PLN additional charge (1 PM the latest) is subject to availability and can not be guaranteed. You may request more information from the Noli staff of your location.
A short stay booking is comparable to a traditional hotel reservation and you don’t have to clean up when you leave. For flexible bookings, the studio must be in the condition it was when you checked in. You will receive separate instructions on the final cleaning before your departure date.
You can choose between two agreement options depending on how long you are planning to stay. Flexible stay bookings are valid monthly and continue for as long as you choose. Book either a complete, fully furnished studio equipped with all the comforts of home, or a lightly furnished studio with just the essentials to further customize the space for yourself. All Noli Studios bookings include shared space amenities. Short stay bookings are similar to a traditional hotel. For short stays, studios are always fully furnished and include all shared space amenities.
Changing the furnishing option is not possible during a contract period.
We offer studios either lightly or fully furnished. We don’t have an option in the middle.
A fully furnished studio provides a bed/beds, pillows, blankets, a table and chairs, cabinets, lighting, basic kitchen appliances including a dishwasher, cooking and dining utensils and textiles (towels, sheets, curtains and carpets). Larger studios include a sofa. A fully furnished studio is a move-in ready space that includes everything you need for your stay.
A lightly furnished studio provides a bed/beds, a table and chairs, cabinets, lighting and basic kitchen appliances including a dishwasher. You can personalize a lightly furnished studio with your own items. Please note that a lightly furnished studio does not include kitchenware or textiles such as pillows, blankets, towels, sheets, curtains or carpets.
In case you have a +12 month contract, a change of studio into a bigger one is possible after 4 months of stay. However, this requires a new booking into the new studio, with a contract length of 8 months minimum. The possibility to change a studio always depends on the availability and is subject to a service fee. More information from the staff of your Noli site.
Unfortunately changing the Noli location during the contract period is not possible.
Unfortunately changing the Noli location during the contract period is not possible.
Personal mail can be delivered to our Host office and needs to be personally collected by you, during office working hours.
Storage space is available for an additional charge Please feel free to request extra storage space by contacting your Hosts.
Your guests are always welcome at Noli Studios with your presence and have access to most of our shared spaces and services. However, the gym is not available to your guests. Please respect the Noli Studios community with your own guests and follow the agreed service terms.
Should you have personal guests in your studio longer than 2-3 days, please inform our staff for a separate agreement. The number of guests can not exceed the set studio capacity.
Guest policies can vary slightly based on location, so please contact your Noli staff for further information.
Pets are warmly welcome to all studios for an additional fee. Pet fee is 150 PLN per month.
Pet-friendly studios do not include personal pet supplies, such as dog beds or water bowls. Please limit the time your pet is alone in the studio. For regularly scheduled room cleaning, please have your studio empty of all people and pets.
Please avoid using shared spaces with your pet due to allergies. Take other guests into account when traveling through shared spaces.
Parking space is available for an additional charge. Parking types vary based on the location, in terms of e.g. electric car charging stations or covered parking spaces. The number of spaces are limited, so please contact us for availability options and booking.
Noli Studios works constantly on reducing the environmental load their premises cause.
Most of the climate impact caused by the use of our premises is due to energy consumption. Noli Studios utilizes renewable electricity, which means that our electricity does not cause emissions. Noli Studios locations are heated with district heating and cooled with district cooling, which generates CO2 emissions. Noli Studios mitigates the negative climate impact by compensating for the emissions related to fuel and energy use of all accommodations and common spaces.
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